NYX Rant!!! Sale = FAIL

Ok, so this unfortunately will be my first makeup blog. It suck that it will start on such a sour note. As many fans of NYX Cosmetics know, there was a 12th anniversary sale on their website yesterday from 2pm to 2am CST. From about 1:45 until today around 5pm their website gave me SOOO much trouble!!!! I spent the first 3 hours trying to h=get to the home page. Then like good companies should, they extended the hours from 5 to 5, since no one was able to get on. So I spent that vast majority of my time from 5pm to 2am just trying to get the stuff added to my cart. From about 2:30 to 4am I filled my basket successfully (finally) and began trying to check out. At 4, I decided I needed sleep more than a good deal and so I went to sleep. I got up again at 8am to try to finish the transaction. I then spent from that time until AFTER the sale was over at 2pm trying to check out!!! While we stayed up all night the ppl at NYX went home and went to sleep, offering no kind of updates or solutions for about a 12hr period. Then call began pouring into the NYX office where it was reported that the sale would NOT be extended and even though we had our stuff in the cart PRIOR to the sale being over, we would not get to take advantage of the sale price. So I spent until about 4pm trying very unsuccessfully to check out still since my cart said the sale prices. When it finally went through with no problems at 6pm, I went to calculate the shipping, and it struck me as odd that I was not being charged fro shipping. This was strange because anything shipped under $50 is charged and I only had $19.20 worth in my shopping cart. That's when I saw my "new and improved" price of $105.00!!!!! You have got to be fucking kidding me! Then the NYX reps want to ignore this whole fiasco and try to placate ppl by forcing US to go to THEM for a 50% off/no shipping coupon. This is NOT cutting it! And even then I tried to give them the benefit of taking the coupon and still picking up a few items, about $30 or so.... But it has been HOURS and I have not gotten any sort of response. I have pretty much given up on them. I really feel like I wasted a day of my life to be scammed... That saddens me because this is my first experience with this company that I have herd so many good things about. And while I may still one day (not today) pick up one of their MILK pencils, it may be a long time if EVER that I decide to buy much more from this company that has disappointed so many...